Southern Advocacy Services Training


Introduction to Advocacy

If you are interested in advocacy this training is designed for you, whether you are a new advocate or new manager or in another role and interested in learning more about advocacy. The training will offer you a good understanding of what independent advocacy is and how it supports people to have a voice, choice and control over their own lives.

At the end of the day participants will have:

  • A clear understanding of what advocacy is, what it isnt and how it differs from other services.
  • Considered why people need advocacy and the kind of issues people face and need support with.
  • Knowledge of current models and the skills required of advocates, locally and nationally.
  • Explored how advocates work using the Advocacy models and case study.
  • Increased confidence in explaining what advocacy is to others and in delivering advocacy both locally and nationally.

Cost: £80 voluntary sector, £100 others (Includes lunch and all refreshments)


Effective Skills for Independent Advocates

This day is for advocates who have been practicing for at least 3 months and have sufficient casework experience to use to reflect on. Participants will consider the advocacy process from beginning to end and consider: engagement, planning, action and review, reflecting on their own practice. This day aims to equip advocates with the skills and knowledge required to achieve effective advocacy and improve outcomes for clients.

At the end of the day participants will have:

  • Identified the skills, tools and practices required to engage well with diverse client groups with a range of disabilities.
  • Explored key aspects of planning with the client to encourage empowerment of the individual.
  • Considered the practical skills required to achieve goals, to negotiate with others and represent clients effectively.
  • Developed a clear framework for reflective practice and share practice.
  • Reflected on their advocacy practice, acknowledging skills and identifying areas for improvement.

Cost: £80 voluntary sector, £100 others (Includes lunch and all refreshments)


The Advocate's Guide to Brokerage

Half Day workshop

What is a support broker? Are you clear about your role in the process? Are your clients getting what they want? Do you need some guidance?

This half-day session explains the role of brokerage within Personalisation. It unpacks the jargon and clarifies the process, We will identify the stages where advocacy can make a difference to the lives of individuals. It will explore advocacy experiences of support brokerage and help advocates formulate an approach to some of their practice dilemmas. We will share experiences with clients who are in receipt of a personal budget.

Aim: to explore relationships between advocacy and brokerage and how advocates can best support clients to access personal budgets and get real choice in the current climate.

Outcomes: at the end of the day participants will have:

  • Understand the role and responsibilities of a broker.
  • Clarity the differences between advocacy and brokerage.
  • Shared personal experiences of advocacy in the brokerage process.
  • Addressed ethical and practical dilemmas around boundaries.
  • Developed a clear framework on how advocates can get the best for their clients in the brokerage process.

Dates to be confirmed

Cost £45 (Includes refreshements)


Advocacy Skills for Family Carers

This one day course has been designed specifically for family and friends who are carers and those who work with family carers. It focuses on the skills necessary to be an effective advocate for those you care for. Topics include knowing your rights, preparing your case, negotiation skills, conflicts of interest and the use of advocacy.

At the end of the day participants will have:

  • A clear understanding of what advocacy is and how it differs from other roles and services.
  • Explored the differences between the advocating roles.
  • Identified key skills required for effective advocacy.
  • A clear framework to follow when advocating for yourself or others.

All courses are interactive and will include exercises, case studies, role play, media, presentation, to ensure the attendants are fully engaged and can apply their learning to their roles. A resource pack of information and further learning links are provided along with a certificate of attendance.

Whole day: Cost: £80 Voluntary Sector/Individuals or £100 Others (Includes lunch and all refreshments)


Non-instructed Advocacy

Advocates can sometimes find themselves in the position of advocating for people who are unable to instruct an advocate due to lack of mental capacity or communication difficulties. This day gives an overview of NIA and how it can be provided.

Aim: To support advocates to understand what non-instructed advocacy is, when to use it and provide an overview of the methods required to deliver it effectively.

At the end of the day participants will have:

  • Understanding of the principles underlying non-instructed advocacy.
  • Identified the differences between instructed and non-instructed advocacy.
  • Explored the different approaches used and how to apply them.
  • Knowledge of statutory provision of NIA through the Mental Capacity Act and the IMCA role.
  • Developed a clear and effective framework for confident advocacy.

All courses are interactive and may include exercises, case studies, role play, media, presentation, to ensure the attendants are fully engaged and can apply their learning to their roles. A resource pack/guide of information and further learning links are provided and a certificate of attendance.

Dates to be confirmed

Cost: £80 voluntary sector, £100 others (Includes lunch and all refreshments)


In-House Training

Are you interested in tailor-made Advocacy training?

Southern Advocacy Services has a range of training courses, networking events and learning opportunities available for advocates and managers of advocacy schemes. We also offer tailor made learning/training which is geared specificall to meet your needs.

Whether you are looking for a one off "introduction to advocacy" opportunity for your new volunteers or paid staff, a tailor made "promoting advocacy, what does this mean for us?" or a "supervising advocates" training session; SAS can provide you with high quality, interactive, training and facilitation.

The "SAS Options" series;

  • Introduction to Advocacy (one day)
  • Principles and Action (one day)
  • Effective Supervision of advocates (one day)
  • Reflective practice and Learning in Advocacy (one day)
  • Understand and maintain boundaries in advocacy (one day)

We charge £400 a day plus travel and accommodation expenses for in-house training.


We are also pleased to promote Kate Mercer Training who provide access to Qualifications in Independent Advocacy; www.advocacytraining.org.uk

Safeguarding Awareness Training

This training will offer you a good understanding of what safeguarding is, when and how to report safeguarding concerns and to understand the role of the safeguarding team.

At the end of the afternoon participants will have:

  • A clear understanding of what safeguarding is
  • Know how to identify a “vulnerable person”
  • The ability to Identify different types of abuse
  • An understanding of how to report abuse/safeguarding concerns
  • Details of what happens after the safeguarding has been reported
  • Understanding of the role of the safeguarding team
  • Knowledge of support available to the whistleblower/person reporting concerns

Cost: Please discuss this with us


Introduction to Benefit Changes

This training will offer you an understanding of the changes to the benefits system.

At the end of the session participants will:

  • Understand the changes to disability benefits
  • Have an awareness of PIP
  • Understand the types of benefits that are changing and the reasons why the changes are happening
  • Who will be effected by the changes
  • Increase confidence in how to support a client to apply for benefits

Cost: Please discuss this with us


Effective communication Skills

This session will consider what communication is, how we communicate, interpreting signs and reflect on our own practice. This session aims to equip people with the skills and knowledge required to achieve effective communication.

At the end of the session participants will have:

  • Identified different ways of communicating
  • Explore a range of communication skills required to engage well with diverse client groups .
  • Identify how we may improve our communication.

Cost: Please discuss this with us


Boundaries and Finding the Exit!

What are boundaries? How do we identify them and avoid crossing our boundaries?

This half-day session explains the importance of boundaries and how to disengage appropriately from working with clients. What can be realistically be achieved, expected time scales (e.g. length of time working with clients)

At the end of the session participants will have an understanding of:

  • What are boundaries
  • How are boundaries set and how do we “check in”
  • Confidentiality
  • What can be realistically be achieved, expected time scales (e.g. length of time working with clients)
  • What happens when we cross boundaries and are they retrievable
  • Preparing and planning for the end of our work

Cost: Please discuss this with us


Appropriate Adult Training

The Appropriate Adult role was created by the Police and Criminal Evidence Act (PACE) 1984, with the intention of safeguarding the rights and welfare of young people and vulnerable adults in police custody. The rights and responsibilities of an Appropriate Adult are detailed in the PACE Codes of Practice which are updated regularly.

By the end of the course participants will be able to:

  • Clearly understand the role and responsibilities of the Appropriate Adult
  • Be ready to act as an AA with all documentation (provided)
  • Meeting a client who has required an AA

The course will include:

  • Case studies and exercises
  • Sharing Experience from current AA's
  • Meeting a client who has required an AA
  • Keeping yourself safe
  • Guide to Appropriate Adult pack and how to use it
  • Designing your Rota/Next steps for AA within Result +

Cost: Please discuss this with us


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